ELISA, E. H. M.; YUSRIZAL, Y. Kualitas Pelayanan terhadap Kepuasan Konsumen pada Oto Car Wash di Kota Dumai. Jurnal ARTI (Aplikasi Rancangan Teknik Industri), [S. l.], v. 19, n. 2, p. 183–189, 2024. DOI: 10.52072/arti.v19i2.1103. Disponível em: https://ejurnal.sttdumai.ac.id/index.php/arti/article/view/1103. Acesso em: 5 feb. 2025.